Governance of Information Technology in Higher Education

Abstract

Information Technology (IT) has become critical in all aspects of universities (teaching, researching and administration). IT is a tactical component that provides support to all main university services, and in the future is set to become a strategic tool for universities. IT must form part of an institution’s strategy. Strategic objectives must be established and decisions on where, when and how investment in IT is going to take place must be made, in order to achieve the objectives in such a way that competitiveness and effectiveness of the university are improved.