Quality tools and techniques: are they necessary for quality management?
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http://hdl.handle.net/10045/12359
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| Campo DC | Valor | Idioma |
|---|---|---|
| dc.contributor | Estrategia Competitiva, Diseño Organizativo, Gestión de la Calidad y Gestión Medioambiental | en |
| dc.contributor.author | Tarí, Juan José | - |
| dc.contributor.author | Sabater Sempere, Vicente | - |
| dc.contributor.other | Universidad de Alicante. Departamento de Organización de Empresas | en |
| dc.date.accessioned | 2009-11-11T08:38:43Z | - |
| dc.date.available | 2009-11-11T08:38:43Z | - |
| dc.date.issued | 2003-12-13 | - |
| dc.identifier.citation | TARÍ GUILLÓ, Juan José; SABATER SEMPERE, Vicente. "Quality tools and techniques: are they necessary for quality management?". International Journal of Production Economics. Vol. 92, Issue 3 (18 Dec. 2004). ISSN 0925-5273, pp. 267-280 | en |
| dc.identifier.issn | 0925-5273 (Print) | - |
| dc.identifier.issn | 1873-7579 (Online) | - |
| dc.identifier.uri | http://hdl.handle.net/10045/12359 | - |
| dc.description.abstract | Total quality management (TQM) has been developed around a number of critical factors. However, TQM is much more than a number of critical factors; it also includes other components, such as tools and techniques for quality improvement. In this paper, we carry out an empirical study in order to verify the importance of these tools and techniques for TQM improvement and their effect upon TQM results. For this purpose, we use the answers provided by the person in charge of quality in 106 ISO-certified firms in Spain. | en |
| dc.language | eng | en |
| dc.publisher | Elsevier | en |
| dc.subject | ISO 9000 | en |
| dc.subject | Quality management | en |
| dc.subject | Quality tools | en |
| dc.subject.other | Organización de Empresas | en |
| dc.title | Quality tools and techniques: are they necessary for quality management? | en |
| dc.type | info:eu-repo/semantics/article | en |
| dc.peerreviewed | si | en |
| dc.identifier.doi | 10.1016/j.ijpe.2003.10.018 | - |
| dc.relation.publisherversion | http://dx.doi.org/10.1016/j.ijpe.2003.10.018 | - |
| dc.rights.accessRights | info:eu-repo/semantics/restrictedAccess | - |
| Aparece en las colecciones: | INV - EDOCMA - Artículos de Revistas | |
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| Archivo | Descripción | Tamaño | Formato | |
|---|---|---|---|---|
 IJPE-2004.pdf | Versión final (acceso restringido) | 261,92 kB | Adobe PDF | Abrir Solicitar una copia |
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