Customer Care
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10045/8545
| Title: | Customer Care |
|---|---|
| Other Titles: | Atención al cliente |
| Authors: | Aleson-Carbonell, Marian | Palazón Speckens, Manuel |
| Center, Department or Service: | Universidad de Alicante. Departamento de Filología Inglesa |
| Subject: | Inglés Turístico Especializado |
| Studies: | Diplomatura en Turismo |
| Code: | 8392 |
| Keywords: | Customer | Management | English language | Complaint | Letter | Apology | Order | Invoice |
| Knowledge Area: | Filología Inglesa |
| Date Created: | 2004 |
| Issue Date: | 10-Nov-2008 |
| Abstract: | Unit 3_ Customer Care: How to deal with complaints and how to write orders and invoices. Complete process of complaining and apologizing (business perspective). |
| URI: | http://hdl.handle.net/10045/8545 |
| Language: | eng |
| Tipe: | learningObject |
| Link to OCW-UA: | http://ocw.ua.es/Ciencias_Sociales_y_Juridicas/ingles-turistico-especializado-2008/Course_listing |
| Appears in Collections: | Docencia - Artes y Humanidades - Ejercicios / Prácticas / Exámenes |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
 Customer Care.pdf | 422,67 kB | Adobe PDF | Open Preview | |
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