Relationships with citizens in public management: a study at the largest Spanish Town Halls
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http://hdl.handle.net/10045/35979
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Campo DC | Valor | Idioma |
---|---|---|
dc.contributor | Sistemas de Información y Recursos Humanos en las Organizaciones (SIRHO) | es |
dc.contributor.author | González-Ramírez, Reyes | - |
dc.contributor.author | Gascó, José L. | - |
dc.contributor.author | Llopis, Juan | - |
dc.contributor.other | Universidad de Alicante. Departamento de Organización de Empresas | es |
dc.date.accessioned | 2014-03-10T16:43:43Z | - |
dc.date.available | 2014-03-10T16:43:43Z | - |
dc.date.issued | 2012-12-04 | - |
dc.identifier.citation | Public Organization Review. 2012, December. doi:10.1007/s11115-012-0213-8 | es |
dc.identifier.issn | 1566-7170 (Print) | - |
dc.identifier.issn | 1573-7098 (Online) | - |
dc.identifier.uri | http://hdl.handle.net/10045/35979 | - |
dc.description.abstract | This paper provides an analysis of the relationships existing between citizen participation and satisfaction levels within the framework of Spanish local administrations, additionally paying attention to the links between organisational size and the said participation and satisfaction levels. The results of a survey questionnaire answered by 388 Human Resources (HR) managers from the largest Spanish Town Halls were examined for these purposes. A claim is made both to increase the degree of citizen participation in public decision-making and to ensure the delivery of efficient and effective public services that can really meet citizens’ needs in Spanish town Halls. | es |
dc.language | eng | es |
dc.publisher | Springer Science+Business Media New York | es |
dc.rights | The original publication is available at www.springerlink.com | es |
dc.subject | Participation | es |
dc.subject | Satisfaction | es |
dc.subject | Public management | es |
dc.subject | Survey | es |
dc.subject.other | Organización de Empresas | es |
dc.title | Relationships with citizens in public management: a study at the largest Spanish Town Halls | es |
dc.type | info:eu-repo/semantics/article | es |
dc.peerreviewed | si | es |
dc.identifier.doi | 10.1007/s11115-012-0213-8 | - |
dc.relation.publisherversion | http://dx.doi.org/10.1007/s11115-012-0213-8 | es |
dc.identifier.cvID | A6594803 | - |
dc.rights.accessRights | info:eu-repo/semantics/restrictedAccess | es |
Aparece en las colecciones: | INV - SIRHO - Artículos de Revistas |
Archivos en este ítem:
Archivo | Descripción | Tamaño | Formato | |
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PublicOrganizationReviewDefinitivo.pdf | Versión final (acceso restringido) | 225,67 kB | Adobe PDF | Abrir Solicitar una copia |
PublicOrganizationReviewPreprint.pdf | Preprint (acceso abierto) | 227,7 kB | Adobe PDF | Abrir Vista previa |
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