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Accés | Vista prèvia | Data publicació | Títol | Autor/s |
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de juny-2014 | Internal and external drivers for quality certification in the service industry: Do they have different impacts on success? | Tarí, Juan José; Heras-Saizarbitoria, Iñaki; Dick, Gavin | ||
2016 | Trends in quality management research in higher education institutions | Tarí, Juan José; Dick, Gavin |