Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers

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Title: Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers
Authors: Gilar-Corbi, Raquel | Pozo-Rico, Teresa | Sánchez Sánchez, Bárbara | Castejón, Juan Luis
Research Group/s: Habilidades, Competencias e Instrucción | Investigación en Inteligencias, Competencia Social y Educación (SOCEDU)
Center, Department or Service: Universidad de Alicante. Departamento de Psicología Evolutiva y Didáctica
Keywords: Emotional intelligence | Training program | Business-oriented | Senior managers
Knowledge Area: Psicología Evolutiva y de la Educación
Issue Date: 23-Oct-2019
Publisher: Public Library of Science (PLoS)
Citation: Gilar-Corbi R, Pozo-Rico T, Sánchez B, Castejón J-L (2019) Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers. PLoS ONE 14(10): e0224254. https://doi.org/10.1371/journal.pone.0224254
Abstract: Purpose: This article presents the results of a training program in emotional intelligence. Design/methodology/approach: Emotional Intelligence (EI) involves two important competencies: (1) the ability to recognize feelings and emotions in oneself and others, and (2) the ability to use that information to resolve conflicts and problems to improve interactions with others. We provided a 30-hour Training Course on Emotional Intelligence (TCEI) for 54 senior managers of a private company. A pretest-posttest design with a control group was adopted. Findings: EI assessed using mixed and ability-based measures can be improved after training. Originality/value: The study’s results revealed that EI can be improved within business environments. Results and implications of including EI training in professional development plans for private organizations are discussed.
Sponsor: This research was supported by the Spanish Ministry of Economy and Competitiveness (EDU2015-64562-R) to R.G-C.
URI: http://hdl.handle.net/10045/98253
ISSN: 1932-6203
DOI: 10.1371/journal.pone.0224254
Language: eng
Type: info:eu-repo/semantics/article
Rights: © 2019 Gilar-Corbi et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Peer Review: si
Publisher version: https://doi.org/10.1371/journal.pone.0224254
Appears in Collections:INV - Habilidades, Competencias e Instrucción - Artículos de Revistas
INV - SOCEDU - Artículos de Revistas

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