Customer Care

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Title: Customer Care
Other Titles: Atención al cliente
Authors: Aleson-Carbonell, Marian | Palazón Speckens, Manuel
Center, Department or Service: Universidad de Alicante. Departamento de Filología Inglesa
Subject: Inglés Turístico Especializado
Studies: Diplomatura en Turismo
Code: 8392
Keywords: Customer | Management | English language | Complaint | Letter | Apology | Order | Invoice
Knowledge Area: Filología Inglesa
Date Created: 2004
Issue Date: 10-Nov-2008
Abstract: Unit 3_ Customer Care: How to deal with complaints and how to write orders and invoices. Complete process of complaining and apologizing (business perspective).
Language: eng
Tipe: learningObject
Link to OCW-UA:
Appears in Collections:Docencia - Artes y Humanidades - Ejercicios / Prácticas / Exámenes

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