A three-stage DEA model to evaluate learning-teaching technical efficiency: Key performance indicators and contextual variables
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Título: | A three-stage DEA model to evaluate learning-teaching technical efficiency: Key performance indicators and contextual variables |
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Autor/es: | Fuentes Pascual, Ramón | Fuster, Begoña | Lillo-Bañuls, Adelaida |
Grupo/s de investigación o GITE: | Economía del Turismo, Recursos Naturales y Nuevas Tecnologías (INNATUR) | Internacionalización de la Empresa y Comercio Exterior | Territorio y Movilidad. Mercados de Trabajo y Vivienda |
Centro, Departamento o Servicio: | Universidad de Alicante. Departamento de Análisis Económico Aplicado |
Palabras clave: | Learning-teaching technical efficiency | Key performance indicators | Contextual variables | Data Envelopment Analysis (DEA) | Super efficiency |
Área/s de conocimiento: | Economía Aplicada |
Fecha de publicación: | 15-abr-2016 |
Editor: | Elsevier |
Cita bibliográfica: | Expert Systems with Applications. 2016, 48: 89-99. doi:10.1016/j.eswa.2015.11.022 |
Resumen: | This study evaluates the technical efficiency of the learning-teaching process in higher education using a three-stage procedure that offers advances in comparison to previous studies and improves the quality of the results. First, it utilizes a multiple stage Data Envelopment Analysis (DEA) with contextual variables. Second, the levels of super efficiency are calculated in order to prioritize the efficiency units. And finally, through sensitivity analysis, the contribution of each key performance indicator (KPI) is established with respect to the efficiency levels without omission of variables. The analytical data was collected from a survey completed by 633 tourism students during the 2011/12, 2012/13 and 2013/14 academic course years. The results suggest that level of satisfaction with the course, diversity of materials and satisfaction with the teacher were the most important factors affecting teaching performance. Furthermore, the effect of the contextual variables was found to be significant. |
URI: | http://hdl.handle.net/10045/52433 |
ISSN: | 0957-4174 (Print) | 1873-6793 (Online) |
DOI: | 10.1016/j.eswa.2015.11.022 |
Idioma: | eng |
Tipo: | info:eu-repo/semantics/article |
Derechos: | © 2015 Elsevier Ltd. |
Revisión científica: | si |
Versión del editor: | http://dx.doi.org/10.1016/j.eswa.2015.11.022 |
Aparece en las colecciones: | INV - Internacionalización de la Empresa y Comercio Exterior - Artículos de Revistas INV - TEYMO - Artículos de Revistas / Journal Articles INV - INNATUR - Artículos de Revistas |
Archivos en este ítem:
Archivo | Descripción | Tamaño | Formato | |
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2016_Fuentes_etal_ESWA_final.pdf | Versión final (acceso restringido) | 309,16 kB | Adobe PDF | Abrir Solicitar una copia |
2016_Fuentes_etal_ESWA_accepted.pdf | Accepted Manuscript (acceso abierto) | 7,46 MB | Adobe PDF | Abrir Vista previa |
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