Training policy and organisational performance in the Spanish hotel industry

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Title: Training policy and organisational performance in the Spanish hotel industry
Authors: Úbeda García, Mercedes | Marco-Lajara, Bartolomé | Sabater Sempere, Vicente | García Lillo, Francisco
Research Group/s: Dirección Estratégica, Conocimiento e Innovación en una Economía Global (DECI-GLOBAL) | Sistemas de Información y Recursos Humanos en las Organizaciones (SIRHO) | Planificación y Gestión Sostenible del Turismo
Center, Department or Service: Universidad de Alicante. Departamento de Organización de Empresas | Universidad de Alicante. Instituto Universitario de Investigaciones Turísticas
Keywords: Hotel industry | Hotel performance | Human resource management | Spain | Training policy
Knowledge Area: Organización de Empresas
Issue Date: 2013
Publisher: Routledge
Citation: The International Journal of Human Resource Management. 2013, 24(15): 2851-2875. doi:10.1080/09585192.2012.750617
Abstract: There is currently a general agreement about the importance of training as a tool to help companies in the development of sustainable competitive advantages based on their human resources. Staff qualification is not an option in the tourism industry; human capital training actually becomes a determining factor to be able to achieve a differential positioning within the sector. In Spain, where the tourism sector is a strategic element, it becomes essential to analyse the training policy applied by tourism enterprises with the aim of assessing its quality and effectiveness. The objective sought in this study is to identify the main factors related to training policy that have an impact on performance. The study carries out an empirical research into the effects that training practices cause on performance levels in the Spanish hotel industry using a sample of 110 hotels.
ISSN: 0958-5192 (Print) | 1466-4399 (Online)
DOI: 10.1080/09585192.2012.750617
Language: eng
Type: info:eu-repo/semantics/article
Rights: © 2013 Taylor & Francis
Peer Review: si
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Appears in Collections:INV - DECI-GLOBAL - Artículos de Revistas
INV - SIRHO - Artículos de Revistas
INV - PGST - Artículos de Revistas

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