Relationships between quality management, innovation and performance: A literature systematic review
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http://hdl.handle.net/10045/120631
| Título: | Relationships between quality management, innovation and performance: A literature systematic review |
|---|---|
| Autor/es: | García-Fernández, Mariano | Claver-Cortés, Enrique | Tarí, Juan José |
| Grupo/s de investigación o GITE: | Estrategia Competitiva, Diseño Organizativo, Gestión de la Calidad y Gestión Medioambiental |
| Centro, Departamento o Servicio: | Universidad de Alicante. Departamento de Organización de Empresas |
| Palabras clave: | Quality management | Incremental and radical product and process innovation | Operational performance | Financial performance | Systematic literature review |
| Área/s de conocimiento: | Organización de Empresas |
| Fecha de publicación: | 23-dic-2021 |
| Editor: | Elsevier España |
| Cita bibliográfica: | European Research on Management and Business Economics. 2022, 28(1): 100172. https://doi.org/10.1016/j.iedeen.2021.100172 |
| Resumen: | The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, product and process innovation (incremental and radical), and operational and financial performance, and direct and indirect relationships. Based on these results, a set of direct and indirect relationships between these variables is proposed. The study supplements the few previous investigations on these joint relationships. |
| URI: | http://hdl.handle.net/10045/120631 |
| ISSN: | 2444-8834 |
| DOI: | 10.1016/j.iedeen.2021.100172 |
| Idioma: | eng |
| Tipo: | info:eu-repo/semantics/article |
| Derechos: | Published by Elsevier España, S.L.U. on behalf of AEDEM. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/) |
| Revisión científica: | si |
| Versión del editor: | https://doi.org/10.1016/j.iedeen.2021.100172 |
| Aparece en las colecciones: | INV - EDOCMA - Artículos de Revistas |
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| Archivo | Descripción | Tamaño | Formato | |
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 Garcia-Fernandez_etal_2022_EuroResManagBusinessEcon.pdf | 965,71 kB | Adobe PDF | Abrir Vista previa | |
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