Agglomeration, social capital and interorganizational ambidexterity in tourist districts

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Title: Agglomeration, social capital and interorganizational ambidexterity in tourist districts
Authors: Marco-Lajara, Bartolomé | Úbeda-García, Mercedes | Zaragoza Sáez, Patrocinio del Carmen | García-Lillo, Francisco
Research Group/s: Dirección Estratégica, Conocimiento e Innovación en una Economía Global (DECI-GLOBAL)
Center, Department or Service: Universidad de Alicante. Departamento de Organización de Empresas
Keywords: Agglomeration | Interorganizational ambidexterity | Co-exploration | Co-exploitation | Social capital
Knowledge Area: Organización de Empresas
Issue Date: 20-Dec-2021
Publisher: Elsevier
Citation: Journal of Business Research. 2022, 141: 126-136. https://doi.org/10.1016/j.jbusres.2021.12.016
Abstract: Knowledge is a basic factor of competitiveness with a firm’s exploration and exploitation capabilities acting as the main antecedents of innovation. However, a firm has two main options to obtain new knowledge: internal generation and external acquisition. This paper analyzes how tourism firms located in tourist districts develop ambidexterity through the combination of co-exploration and co-exploitation. Specifically, we study how the features that characterize a tourist district, such as the level of firm and institutional agglomeration, affect the development of co-exploration and co-exploitation capabilities, taking into account the mediation effect of social capital. The population under study includes all the Spanish hotels located in Spanish coastal towns, making a total sample of 210 establishments. The results confirm that agglomeration has a positive impact on the ambidexterity of Spanish hotels. Moreover, the results show that agglomeration causes an increase of social capital in hotels, and that social capital has a positive impact on ambidexterity. We find that social capital partially mediates the effect of agglomeration on ambidexterity. Some implications for managers and policymakers are presented.
URI: http://hdl.handle.net/10045/120320
ISSN: 0148-2963 (Print) | 1873-7978 (Online)
DOI: 10.1016/j.jbusres.2021.12.016
Language: eng
Type: info:eu-repo/semantics/article
Rights: © 2021 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
Peer Review: si
Publisher version: https://doi.org/10.1016/j.jbusres.2021.12.016
Appears in Collections:INV - DECI-GLOBAL - Artículos de Revistas

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