The Fallacy of Informed Consent: Linguistic Markers of Assent and Contractual Design in Some E-User Agreements

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Title: The Fallacy of Informed Consent: Linguistic Markers of Assent and Contractual Design in Some E-User Agreements
Authors: Brunon-Ernst, Anne
Keywords: Contract design | Choice architecture | Textual markers | Peri-textual markers | Linguistic markers
Knowledge Area: Filología Inglesa
Issue Date: 2015
Publisher: Universidad de Alicante. Departamento de Filología Inglesa
Citation: Revista Alicantina de Estudios Ingleses. 2015, 28: 37-58. doi:10.14198/raei.2015.28.03
Abstract: Orthodox contract law theory assumes that parties agree to the terms of a contract before entering into an agreement. However, recent factual evidence points towards the fact that consumers do not systematically read, and thus become informed of, the terms of a contract. Academics are asking for mandatory frameworks to ensure that informed consent is indeed sought and given by parties to a contract. The present study looks into the user agreements of four online companies that provide a marketplace for the sale of goods or free provision of services by other sellers and/or users (Ebay, Tripadvisor, YouTube and Amazon). The aim is firstly to identify the lexical/textual markers and peri-textual features of agreement in order to highlight the fallacy of informed consent. Secondly, the paper lists textual and peri-textual alternative contractual design (here called counter-design) in online user agreement. In so doing, contractual design features are distinguished from nudges. Suggested counter-design features help make informed consent effective.
URI: http://dx.doi.org/10.14198/raei.2015.28.03 | http://hdl.handle.net/10045/54178
ISSN: 0214-4808 | 2171-861X (Internet)
DOI: 10.14198/raei.2015.28.03
Language: eng
Type: info:eu-repo/semantics/article
Rights: © Revista Alicantina de Estudios Ingleses
Peer Review: si
Appears in Collections:Revistas - Revista Alicantina de Estudios Ingleses - 2015, No. 28

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