A Study on the Influence of Technologies Applied to Organizational Performance Learning in the Hotel Sector

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Title: A Study on the Influence of Technologies Applied to Organizational Performance Learning in the Hotel Sector
Authors: Celemín-Pedroche, María Soledad | Rodríguez-Antón, José Miguel | Rubio-Andrada, Luis | Kostova, Miroslava
Research Group/s: Métodos Cuantitativos para la Economía
Center, Department or Service: Universidad de Alicante. Departamento de Métodos Cuantitativos y Teoría Económica
Keywords: Organizational learning | ICTs | Organizational performance | Hotel sector
Knowledge Area: Fundamentos del Análisis Económico
Issue Date: 19-Oct-2015
Publisher: OMICS International
Citation: Pedroche MSC, Antón JMR, Andrada RL, Karaboytcheva MK (2015) A Study on the Influence of Technologies Applied to Organizational Performance Learning in the Hotel Sector. J Hotel Bus Manage 4: 115. doi:10.4172/2169-0286.1000115
Abstract: Hotel sector is one of the most influenced by the new information and communication technologies (ICTs) since it generates a vast amount of information which circulates through these new technologies. Additionally, the latter could be a potential source of organizational performance. This paper has an exploratory character and analyses how the new ICTs influence the hotels’ organizational performance. Thus, a descriptive statistical analysis and a study of statistical associations through Cramer’s V have been carried out using data from 106 Valencian Community hotel establishments. The results show, on the one hand, that Internet and Intranet are the most influential technologies on intra-organizational level and, on the other hand, show that the Central Reservation Systems -CRS- and web 2.0 are the most important on an inter-organizational level. Both technologies affect most of the analysed results at organizational level.
URI: http://hdl.handle.net/10045/51608
ISSN: 2169-0286
DOI: 10.4172/2169-0286.1000115
Language: eng
Type: info:eu-repo/semantics/article
Rights: © 2015 Pedroche MSC, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Peer Review: si
Publisher version: http://dx.doi.org/10.4172/2169-0286.1000115
Appears in Collections:INV - DMCTE - Artículos de Revistas

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