http://hdl.handle.net/10045/1244 2013-05-19T12:25:04Z http://hdl.handle.net/10045/28162 Título: Information systems offshore outsourcing: managerial conclusions from academic research Autor/es: González Ramírez, María Reyes; Llopis Taverner, Juan; Gascó Gascó, José Luis Resumen: In the light of the growing interest raised by Information Systems Offshore Outsourcing both in the managerial world and in the academic arena, the present work carries out a revision of the research in this area. We have analysed 89 research articles on this topic published in 17 prestigious journals. The analysis deals with aspects such as research methodologies, level of analysis in the studies, data perspective, economic theories used or location of vendors and clients of these services; and it additionally identifies the most frequent topics in this field as well as the most prolific authors and countries. Although other reviews about the research in this area have been published, the present paper achieves a greater level of detail than previous works. The review of the literature in the area could have interesting implications not only for academics but also for business practice. 2013-06-01T00:00:00Z http://hdl.handle.net/10045/26820 Título: La Investigación en el área de Offshore Outsourcing de Sistemas de Información Autor/es: González Ramírez, María Reyes; Gascó Gascó, José Luis; Llopis Taverner, Juan Resumen: El Offshore Outsourcing consiste en la externalización del trabajo relacionado con las Tecnologías de la Información a un proveedor localizado en un país diferente al cliente. Dado el creciente interés por el Offshore Outsourcing tanto en el mundo empresarial como académico, el presente trabajo realiza una revisión de la literatura en esta área. Se han analizado los artículos sobre el tema publicados en revistas de reconocido prestigio, examinando las metodologías de investigación, el nivel de análisis de los estudios, la perspectiva de datos, las teorías económicas más usadas, dónde se ubican los clientes y proveedores de estos servicios, qué tópicos son los más tratados y qué autores y países han aportado más hasta el momento en esta área. Las conclusiones destacan la falta de formalización teórica, el carácter fundamentalmente divulgativo y el mayor interés por conocer no sólo la perspectiva de los clientes sino también de los proveedores de estos servicios.; Offshore Outsourcing consists on the externalisation of the work related with Information Technologies to a supplier located in a country different from the client. Given the growing interest on Offshore Outsourcing in the managerial world as well as in the academic arena, the present work carries out a revision of the literature in this area. We have analysed research articles about this topic published in prestigious journals. Research methodologies, level of analysis of the studies, perspective of the data, economic theories used, where the vendors and clients of this services are located, most frequent topics in the area and the most prolific authors and countries are analysed. The conclusions highlight the lack of theoretical formalization, the documentary character and the biggest interest on the perspectives of the vendors as well as of the clients of these services. 2011-07-01T00:00:00Z http://hdl.handle.net/10045/26819 Título: Outsourcing and strategy in Spanish town halls: a field study Autor/es: González Ramírez, María Reyes; Llopis Taverner, Juan; Gascó Gascó, José Luis Resumen: Purpose – This study seeks to analyse the links between strategies, structures and processes in the case of the largest Spanish town halls, using the Miles and Snow's models about organisational strategies, and asking the following questions: “What is the situation of municipal services' outsourcing in the largest Spanish town halls?”; “Do Spanish town halls follow the strategies suggested in Miles and Snow's model?”; and “Is there a relationship between the strategic position adopted by town halls and their stance on outsourcing?”. Design/methodology/approach – In order to achieve these aims a questionnaire was administered to the human resource managers in the town halls of the largest Spanish cities. Findings – The paper finds that outsourcing is a complement, which seeks to improve the services delivered, and local institutions do not resort to it due to a lack of internal resources but as a way to complement their own capabilities. Originality/value – The paper has identified three distinct strategic profiles in the town halls interviewed which coincide with the profiles that Miles and Snow call prospective, defensive and reactive strategies. It reveals that town halls which outsource to a greater extent are the ones which identify more with the prospective or reactive strategy, whereas those which outsource less are closer to the defensive strategy. 2013-01-01T00:00:00Z http://hdl.handle.net/10045/25898 Título: El Offshore Outsourcing de sistemas de información en las empresas industriales españolas Autor/es: González Ramírez, María Reyes; Llopis Taverner, Juan; Gascó Gascó, José Luis Resumen: Las empresas se enfrentan en la actualidad al reto de gestionar sus Sistemas de Información controlando costes, sin por ello renunciar a las ventajas competitivas de carácter estratégico que dichos sistemas pueden aportar. Por ello, muchas firmas buscan servicios informáticos más sofisticados a la par que competitivos y no dudan en contratarlos a proveedores extranjeros, lo que conocemos por offshore outsourcing. Las empresas industriales, tradicionalmente, no han estado tan a la vanguardia como las de servicios en la gestión de sus Sistemas de Información. Es por ello que en el presente trabajo tratamos de desvelar cuál es el estado del offshore outsourcing de sistemas de información en las empresas industriales españolas, analizando sus motivaciones y potenciales reticencias. 2011-01-01T00:00:00Z